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Post Info TOPIC: Maximum Options through Question


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Posts: 18
Date: Nov 19, 2009
Maximum Options through Question
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Hi ,

I am using servo and pass following action to ifbyphone server

<action><app>survo</app><parameters><id>xxxxx</id><user_parameters><question>


Press 1 for Dr. Smith  Thompson, Press 2 for Dr. Wilson  Martin, Press 3 for Dr. Roberts  Thomas, Press 4 for Dr. Davies  Bell</question></user_parameters><p_t>1|Dr. A||2|Dr. B||3|Dr. C</p_t></parameters></action>


then ifbyphone read questions:Press 1 for Dr. Smith  Thompson, Press 2 for Dr. Wilson  Martin, Press 3 for Dr. Roberts  Thomas, Press 4 for Dr. Davies  Bell
i.e. 4 times .
I want to make more than 10 options ...Press 1 for A..,..............Press 11 for X......etc.

Can I do this thing or not ? Please give some reply.


-- Edited by gufran on Thursday 19th of November 2009 07:29:24 AM

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gufran


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Status: Offline
Posts: 59
Date: Nov 19, 2009
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Gufran,

If you use a digits question and customize the prompt you can do what you want. Make the prompt for that question a parameter, and simply pass us the text of the question you want to use.

What you will get back is the digits they entered. You will have to know what digits corresponds to which Dr. You can do that with pass-through. For example:

For Dr. Smith, please press 1. For Dr. Williams please press 2.
....

1|DrSmith||2|DrWilliams

When you pass the NetGet back with their answer, you can parse the values in the pass_through and know which Dr. was chosen, or if the answer was invalid.

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