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Post Info TOPIC: Ability to upload wav files when creating a campaign


Newbie

Status: Offline
Posts: 2
Date: Sep 1, 2009
Ability to upload wav files when creating a campaign
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I am trying to build a proof of concept for a client.

They would like to be able to have canned recordings that can be used with multiple outbound voice broadcasts.

These campaigns will be scheduled from an web portal.

My question is:
Is there a way to upload a wav or mp3 file to be used as a prompt for a voice broadcast?

Do they need to be re-recorded each time?

Thanks you

__________________


Veteran Member

Status: Offline
Posts: 45
Date: Sep 10, 2009
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You have 2 options.

1) You can upload them ahead of time to Ifbyphone's servers using our GUI. We then will give you an 'audio' ID which you can then trigger at any point in the future using our API. So you could have a canned message which says 'Fall is around the corner, press 1 to be connected back to us to setup your next appointment'. When you hit the API you give us the numbers to call, and the audio ID, and we do the rest.

2) We can trigger an outbound call to someone so they can record their message in real time. As soon as they finish recording the message, we will broadcast the calls based on the parameters you passed us.

Thanks,
Phil

__________________
-Phil Seguin
pseguin@ifbyphone.com
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