What I want to do sounds easy, but I'm not sure where to start. Basically, I want to put the call detail report for all of our numbers on a web page so that in real time I can see hang ups and immediately call them back...."turning a hang up into a possible lead" It would be an added bonus if after each new call, it would audibly beep, but at this point I'd just like to have it work.
My thought is to simply meta-refresh the page every 20 seconds or so, but I don't know where to start as far as implementing the API. Any help would be greatly appreciated.
The best way to get the call data from Ifbyphone would be to use the Post Call Action to ping a script on your side. The script we pass the call details to can throw the data into a database.
Then you can write the dashboard to read data from the database.
