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Post Info TOPIC: Booking Engine Integration
James

Date: Sep 2, 2009
Booking Engine Integration
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I'm not a developer but I do have an idea which I think will work, I just need some technical validation from experienced developers before I pursue it with more energy.

Q - Is it possible to pass data (e.g. arrival date, room type, # nights) from a web based app (e.g. accommodation booking engine) to the IVR, which then calls the property, plays back the captured data and asks the owner to select 1 to accept and 2 to decline ?

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Veteran Member

Status: Offline
Posts: 45
Date: Sep 10, 2009
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James,

This is definitely possible. Using our Text to Speech engine we can read dynamic values, accept input and report results.

So once we get the answer of 1 or 2, we can post it back to your booking engine so you can in real time update the stats, or email the user to let them know it has been accepted.

-Phil

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-Phil Seguin
pseguin@ifbyphone.com
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