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Ifbyphone Home Page -> Ifbyphone Developer Zone -> Sample Code -> ZenDesk - Ifbyphone Voice Mail Integration Mashup
Post Info TOPIC: ZenDesk - Ifbyphone Voice Mail Integration Mashup
elan


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Posts: 29
Date: Jan 20, 2011
ZenDesk - Ifbyphone Voice Mail Integration Mashup
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Here is the sample php code you need to configure a voice mail transcription integration between Ifbyphone and ZenDesk. The idea is that when someone calls your Ifbyphone number and leaves a message for support, you can create a ZenDesk ticket with the transcribed message and an attached audio file of the message.

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elan


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Posts: 29
Date: Jan 27, 2011
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You can find more details about this mashup here: http://public.ifbyphone.com/partners/extras/zendesk

and here

http://www.zendesk.com/integrations/communication

-- Edited by elan on Thursday 27th of January 2011 02:07:18 PM

__________________
Favorite Cloud Telephony Applications:
Voice Broadcasting
Hosted IVR
Call Tracking
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